Broadbandoffers I signed up for thier off of purchasing new a modem for high speed internet at 69.95 and it stated a full refund/rebate was offered with sending all the required info. back-which I painstakingly did do and they confirmed they recieved EVERYTHING from me. Yet when I signed up I recieved a new server for my highspeed. AOL was obsolete and I now have Charter. Bridgeport New Jersey

Tracking No: 21175003 Non-Compliant

Date Posted: 3/9/2009 11:52:00 AM

Date Processed: 3/17/2009

Date Shipped: 3/26/2009


Thank you for visiting our rebate tracking site. Your rebate for February $69.95 Broadbandoffers/charter High-speed Internet has been processed and we have concluded that your response did not meet all the requirements to be eligible for this offer. Below you will find the reason(s).
1. Please provide a copy of your cable invoice showing your cable account number and your Cable Provider


You should have received notification on how to resolve this situation. If you contact us, Please reference the following number: 21175003



I PAINSTAKINGLY SENT EVERY REQUIRED INFORMATION BACK TO THEM ALONG WITH THE SHEET OF REQUIRED INFO. CHECKED OFF-4 MONTHS LATER I DID RECIEVE ONE CHECK FOR 20.00 AND THE OTHER 69.95 WAS NEVER RECIEVED-I PHONED THEM AND THEY SAID THEY NEEDED MY CABLE PROVIDER-THIS WAS NOT ON THE SHEET THEY HAD ME SEND IN FOR THE REBATE-THIS WAS SOMETHING THEY ADDED IN ORDER TO NOT GIVE ME THE REBATE AND INTERESTINGLY ENOUGH THEY ARE ILLEGALLY STATING I NEED THIS INFO. AS THEY SAY IT IS ABSOLUTELY NOT A REQUIRMENT FOR THE REBATE ON THIER OFFER ONLINE??? AS SHOWN BELOW. THEY ALSO NEVER MAILED TO ME ANY REQUEST FOR THE ADDITIONAL INFO. THEY STATED OVER THE PHONE THEY SENT IT IN AN EMAIL TO AOL. WELL.......I DO NOT GET EMAIL AT AOL AND THEY HAD MY MAILING ADDRESS AND TELEPHONE-SO THEY FOUND AN ILLEGAL LOOPHOLE TO NOT SUBMIT MY REBATE AND THE REP. ON THE PHONE STATED I SIMPLY HAD NO RECOURSE DUE TO NOT RESPONDING TO THE EMAIL THEY SENT REQUESTING INFO. THEY STATED WAS NOT NEEDED. IT WAS A SCAM AND RIDICULOUS AS NO ONE WAS REASONABLE AND THEY RESISTED BEING HONEST ALTOGETHER.

The cable modem offer is available to anyone who signs up for new High Speed Internet service through Broadbandoffers.com, regardless of whether you are a Cable TV subscriber.

Interesting they did state the above and yet are using the excuse I did not send the cable subsciber info in and that is why they are refusing to refund me???NOT LOGICAL- I sent in EVERY thing on the rebate list and they made this up as an excuse after the fact AND I never knew what they were up to - as they sent me an email supposedly and would not accept I did not recieve it or give me any recourse for the additional loop hole rule they ammended so as not to pay me!

18776687221

Singlemom
East Wenatchee, Washington
U.S.A.