Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1347933

Complaint Review: CenturyLink - Internet

  • Submitted:
  • Updated:
  • Reported By: anonymousmt — Helena Montana USA
  • Author Confirmed What's this?
  • Why?
  • CenturyLink Internet USA

CenturyLink Fraudulent Billing Helena Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was told over the phone when I signed up that my internet services would cost $29.95/mo. The second bill came in at $39.95 with a mysterious "Internet Cost Recovery Fee" of $3.99, so the total came to $43.94 (nearly 50% higher than I was quoted).

I called and listened to their obnoxious hold music for 15 minutes before a service representative listened to my complaint. Without any explanation he told me that he had changed by bill to $28.94. Guess I'll wait until next month to see if they pull this again. And I will carefully watch my credit card statement to see what they actually charge me.

Based on what I have found on the internet I am not the only customer getting ripped off. This is illegal behavior and I hope someone with the time and/or legal knowledge/council can sue the Montana branch of this terrible company for all that they steal from their customers. I feel for those without the time to call or those who simply don't notice that they are being stolen from.

This report was posted on Ripoff Report on 01/05/2017 05:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/centurylink/internet/centurylink-fraudulent-billing-helena-internet-1347933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now