Centurylink Hortrific customer service Nationwide

Have a short  term rental home with Centurylink phone and WiFi. They have been in vacation mode for several months. Called a week ago to turn service back on as I had tenants coming in. Was supposed to be on Wednesday by 5pm. Went to house Thursday morning to clean and no phone service. Called their customer service on my cell which took about 30 mins to talk to someone. Was told it was going to be turned on within the hour. Called 3 hours later after no service, waited another 30 minutes and told it would been in an hour. Called 2 1/2 hours later after no service, waited 30 minutes and was told there was a technical problem and it would be fixed tomorrow (Friday) when tenants are arriving. No clue when it will be fixed and if my tenants will have phone and wifi. Area is remote and cell phone is spotty needing a landline for emergency situations. No other carrier I can get for that area so Im S.O.L. Probably the worst customer service I've dealt with. No one knows what the other is doing.