Complaint Review: CenturyLink - Nationwide
CenturyLink No show technicians-4 Times!! Ohio Nationwide
Been a customer of CenturyLink for 4 years. Recently moved and needed to transfer internet service to new address (on the same street). I call them every day since my first no-show scheduled tech visit on 5/31/17. They have scheduled 4 additional appointments since then, and no one has shown up. I'm consistently told that my order for service is being scheduled and that their technicians are behind. Well don't keep telling me a day and time when no tech will show up or even call to let me know I'm going to be stood up! I've spoken to at least 13 different customer service associates and 4 dispatch managers and get no where. I'm now waiting (still) for Monday when supposedly a tech will be here at 1 pm. I won't be holding my breath. This company may have some of the nicest customer service reps, but their business structure is a complete joke. I'm also going to be waiting on the visa gift card they promised to send for my troubles. (Ha-ha).
This report was posted on Ripoff Report on 06/09/2017 04:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/centurylink/nationwide/centurylink-no-show-technicians-4-times-ohio-nationwide-1378161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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