CenturyLink Property Damage irrigation dirt mud easement repair Mesa Nationwide

Centurylink decided they would come and dig up my yard without any prior notice, sever my irrigation drip lines, and leave piles of dirt in my yard (which then turned to mud from said severed drip lines).

After filing a complaint, I got an email this morning saying, "When a CenturyLink technician does damage at a customer or claimant’s home, we don’t ask them to go back out and repair the damage."
 
Apparently this is how they do business. After pulling a copy of the plat map and measuring the property myself, their utility box they were digging around appears to be located about 2 feet outside of the public utility easement, so they were trespassing anyway.  Steer clear of CenturyLink at all costs.  In my opinion they have no respect for their customers or the property owners on which their utility boxes are located.  Apparently they also have no regard for keeping within the boundaries of their legal rights...