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Report: #1266013

Complaint Review: CenturyLink - Nationwide

  • Submitted:
  • Updated:
  • Reported By: qwerty — Santa Rosa Beach Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • CenturyLink Nationwide USA

CenturyLink Scammed by Rep by Adding a service Nationwide

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I dropped our home telephone service with Centurylink and retained them as our ISP.  I get a letter 2 weeks later stating that I signed up for Centurylink@Ease.   Confused, I researched it and found out that this service costs $9.99 per month. Huh? I NEVER authirized this and called to cancel.  The letter stating that I added this serivce Does NOT list the cost - it is very low handed and purposely confusing.  Unsuspecting consumers will think that this notice is a general part of the internet serivce.  With no costs listed, many will not even think about it.    

 

I am filing a complaint with my BBB.

 

 

 

 

This report was posted on Ripoff Report on 11/05/2015 05:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/centurylink/nationwide/centurylink-scammed-by-rep-by-adding-a-service-nationwide-1266013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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