Choice Home Warranty offline team@CHW failed to honor warranty replacement does not appear Nationwide

I bought this warranty last year and have paid $40.00 a month.  First time the technician came out I told him it wasn't cooling and probably needed freon.  He said he put in 4 lbs of freon and the warranty would only pay for 2.  I paid him the service call of $60.00 plus my 2 lbs of freon.  I told him it probably had a leak and he said it would cost me $120.00 to find the leak as the company wouldn't pay for that.  I called his office the next day and told Jamie I wanted him to come out and find the leak.  Two weeks later the temperature got up to 87 and I called for a visit and it was 6 days later that he finally came out and looked for the leak and added 5 lbs of freon.  He took a picture of where he thought the leak was and talked to CHW he said they wanted me to call them.  I called and they told me they weren't covering the replacement because the unit hadn't been maintained.  I said how do you know that you haven't even asked me for records.  Wednesday morning I emailed all the records and today I got a call that they were denying my claim she hadn't even seen my emailed records but when I told her I sent them then she checked and said the claim was still being denied.  Their reasons didn't change but when I had Jerry Walker a/c replace my unit he checked and said the leak couldn't be found so that he was in the inner coil which is what the CHW technician said.  

I do not accept this denial of claim I spent a lot of hours going through files recovering these records that I though was lost.

Please help me with this I am 73 until the 19th and on Social Security only this purchase has maxed out my credit card and I need help.  Rose M Ponczak 602-803-0345