Complaint Review: Cox Communications - Internet Internet
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- Author Not Confirmed
- Cox Communications PO Box 248871, Oklahoma City, OK 73124 Internet United States of America
- Phone: 8884386673
- Web: www.coxcommunications.com
- Category: Cable TV
Cox Communications RIPPED OFF BY COX COMM! Internet
*General Comment: Blaming who? Look at yourself
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In one month my bill for cable/internet ballooned from $98.10 to $220.96, simply because I moved apartments. Cox Communication added an additional $34.99 to my bill for services I neither asked for or wanted. In addition, these crooks charged me $10.00 EACH for internet and cable transfer, followed by an additional $33.99 to send someone out to my home to hook it back up - a process that involved three minutes. On top of that, there was an additional $25.00 re-instatement service! After several phone calls to Cox, they agreed to drop the additional $10.00 fees, but told me that my increased bill ($34.99 extra a month) was only because I had been taking part in a "special promotion" that ended when I moved, yet they never mentioned to me in the first place. I feel as if I have been swindled, overcharged and lied to by Cox Communications, who did very little to help me when I came to them with my problem, other than make excuses and a small cut to the bill. This is not the way good business is done! Subsequently, I have dropped Cox Communications as my cable provider - I don't need Game of Thrones and Californication so bad that I need to use the service of crooks to get it!
This report was posted on Ripoff Report on 06/29/2012 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cox-communications/internet/cox-communications-ripped-off-by-cox-comm-internet-904690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Blaming who? Look at yourself
AUTHOR: Tech - (United States of America)
SUBMITTED: Saturday, July 07, 2012
First of all I do not know about your extra charges, but what I can tell you is yes you are going to get charged even if you are moving from one place to another. They have to do tests to make sure the lines are properly shielded, and your connections are proplerly attched, meaning your connectors are tight, NOT loose. Most customers leave connections loose, and buy junk cable from stores that causes leaks and noise that slows down other customers internet. Gas ain't free and neither is their service to come to your place to make sure it is done right. The only crook is you yourself wanting something for nothing.
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