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Report: #1269098

Complaint Review: cox communications - Nationwide

  • Submitted:
  • Updated:
  • Reported By: consumer — PHOENIX Arizona USA
  • Author Confirmed What's this?
  • Why?
  • cox communications Nationwide USA

cox communications billed me for cox cable that I never had.told them I never lived at the address the services were used, someone used my name and info over the phone to get themselves free cox apparently when they didn't pay there bills Phoenix Arizona Nationwide

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 Someone using my I. d . opened a cox communications service over the phone at an address that I never lived, back in 2011 I had made a police report and sent it in but it had little to no effect on the matter, the address I lived in 2011 exchanged hands and now do not keep records of the previous owners, I'm now still trying too provide somehow proof of where I was living in 2011. Meanwhile cox wants their money before I can have services. Really I don't need cox, I'm happy without it but I don't like them saying I owe something I never had!!! It's not fair it's just not right that they try to hang someone else's Bill on me.there system they have is flawed and anyone over the phone can say that there someone else to get service, they don't physically check too verify there identity, Shame on cox for not asking people to provide proof of who they are and just getting information over the phone. In today's world!!! Really??? Shame on them, please excuse my rambling but it's just frustrating.

This report was posted on Ripoff Report on 11/19/2015 02:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cox-communications/nationwide/cox-communications-billed-me-for-cox-cable-that-i-never-hadtold-them-i-never-lived-at-th-1269098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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