Cox Communications They dont care if you dont have service! Ripoff Phoenix Arizona

If your with cox, like me and you made the mistake of bundling your services. Well you are in trouble if they go down. My internet has been down since Friday 2/2/07 I had to get up early not go to church as they were SUPPOSED to come to my house between 8am and 10am. When they arrived at 11:45am and half my day was wasted. The "tech" couldnt fix the problem. It required "maintance" from Cox itself. (What was the Svc call for??) Then when I called to check when they planned to have the problem fixed. The ONLY reply I could get is they will have it fixed within the next 5 business days. Yeah ok, well when? How long do I have to get behind in my internet classes for school. When can I tell my teacher I can resume work. Five business days?!? And the kicker is my digital phone still works!! Also since, "you dont need to be home when they come" How will I know if it works when I get home? Just hope?
And in the meantime I lose school work, I cant communicate through email. while I wait for my "service providers" to get back to me. If your thinking about using Cox, think again. Once they have you as a customer, they dont give a s**t about you...

Mr Duncan
Phoenix, Arizona
U.S.A.