Report: #1414548

Complaint Review: Empire Today - Commack New York

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Ripoff Report is Xcentric Ventures

Submitted: Fri, December 01, 2017
Updated: Fri, December 01, 2017
Reported By: Alexander — Sayville New York United States

Author Not Confirmed

Why?

Empire Today Commack, New York United States

Phone:
Web:
Category: Blinds / Shutters / Window Care, Carpet & Tile Installers, Carpet & Tile Stores

Empire Today Empire Carpets and Blinds Sold me a defective product and never return to repair after several attempts Commack New York

*UPDATE Employee: Note from Empire

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I have reported Empire to the BBB and the state. I have scheduled 3 appointments for a repair of the defective blinds I purchased (+$1,000) and each time there was a no call or no show. I have called and have not had my calls returned to me. I have taken off of work on three occasions for their serviceman and nothing. Empire Today is one of the worst, unreliable, and dishonest companies I have ever dealt with.

This report was posted on Ripoff Report on 12/01/2017 12:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-today/commack-new-york/empire-today-empire-carpets-and-blinds-sold-me-a-defective-product-and-never-return-to-re-1414548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Note from Empire

AUTHOR: CustomerSupport - (United States)

SUBMITTED: Friday, December 01, 2017

POSTED: Friday, December 01, 2017

Dear Alex,

We're sorry to hear that your blinds are in need of repair, and we apologize for the lack of follow up that you've received. We'll be in touch with you shortly to discuss your concerns.

Thank you for your patience.

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