Complaint Review: Freedompop - Internet
- Freedompop Internet USA
- Phone:
- Web:
- Category: Internet Fraud
Freedompop Freedompop Scam Internet
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Freedompop is a scam. This is supposed to be 100% FREE! Even the box containing the Hotspot device says it on the box! I never set up anything to be charged automatically. Matter of fact, I never used the device because I moved and got normal internet services from a real ISP! Then I began receiving email messages telling me Freedompop credited me $15 in order to prevent disruption of services but the truth is as one of the aforementioned reports states, "Freedompop was not crediting me anything but was debiting my bank account!" As I mentioned, I never used the device!! I went to their site and I noticed an account was set up for me without my knowledge giving Freedompop permission to debit my account $15 each time I go over the plan allocation. This is absurd because I never tuned the device on Worse, as I mentioned, the box that contained the hotspot device clearly states it is 100% free. Even worse, 1. I turned off the auto pay and today I now see a debit charge of almost $40 on my bank account. I am not able to cancel because whomever in Freedompop who set up my account never gave me a password and even the default password on tje box doesn't allow me to cancel my account which I never set up! This is a small fee but Freedompop has now debited my bank account 5 times! I yet to receive a phone call or email response from the multiple times I have sent Freedompop an email contacting them to assist me in resolving this issue! As I said, this is a small amount but I would rather have Freedompop go do jail time for consumer fraud and obstruction of public accounts! Freedompop has continually ignored my complaints regarding a service I have never used!
This report was posted on Ripoff Report on 10/02/2017 08:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/internet/freedompop-freedompop-scam-internet-1403770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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