Complaint Review: freedompop
freedompop bait and switch ripoff Los Angeles California
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Ordered a hotspot. Took 9 days to get(not their fault-carriers) and u could tell it was used as the return label on the box came from their returns dept in Indiana and the battery cover was broken and had skuffs on it. I tried to turn on only to get an error code-- needed a cable to program/update which i went and got. Remind u it was surpossed to be set to go out of the box per their site.I was also informed that 4glte is no longer available so I had to switch to a paid 3g plan.
After about 8hrs in 2 days tring to get this to work also chatting with tech support twice. I gave up. It would never get past the setup mode. Called freedom to return. The conclusion: its a gamble if u order devises from them as they send out used non working crap--They wouldnt even admit to this as they never refunded my original shipping(and i had to pay to send back because of there fault). A ROYAL SCREWING ALL THE WAY AROUND. I would never recomend them as they are the worst.
This report was posted on Ripoff Report on 12/23/2015 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/los-angeles-california/freedompop-bait-and-switch-ripoff-los-angeles-california-1275976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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