Report: #1423022

Complaint Review: HYUNDAI MOTOR FINANCE - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: ktb — North las vegas Nevada United States
  • Author Confirmed What's this?
  • Why?
  • HYUNDAI MOTOR FINANCE Dallas, Texas United States


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I paid off an Auto Load I had through Hyundai Motor Finance 2 months ago.... I received, in the mail, confirmation of such, along with my title and instructions for removing the lien from the title.

Two months later I was informed by my credit monitoring agency that they were reporting that I am currently 30 days past due with my payment.

I contacted Hyundai Motor Finance and they confirmed that they show I have never made a late payment, my loan has a zero balance.  I was then told that they had a computer issue on their Lease contracts that for some reason falsely reported some loans as late. They were reviewing all accounts, HAD ALREADY reviewed mine and did not see that they had reported my loan as late so they could not do anything for me.

I am now postponing the purchase of a home because my credit score dropped 50 points and since humans don't review files anymore and a computer has no common sense I wont qualify for the interest rate I deserve until this is cleared up.

This report was posted on Ripoff Report on 01/14/2018 02:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hyundai-motor-finance/dallas-texas/hyundai-motor-finance-falsely-reporting-late-payments-on-paid-off-loan-dallas-texas-1423022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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