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Report: #1434095

Complaint Review: Hyundai motor finance - Plano Texas

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  • Reported By: Art — hollis New Hampshire United States
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  • Hyundai motor finance 6100 W.Plano parkway Plano, Texas United States

Hyundai motor finance charged for excessive wear & tear when there was none,then continued to deduct payment under old lease, then added disposition fee Plano Texas

*Consumer Comment: It's a FLEASE!

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returned a leased hyundai on 12/31/2017 to Kia dealership who accepted car w/o complaints( & paid last 2 payments on lease as agreed). 

HMF found an 'inspection' compaNY WHO FOUND EXCESSIVE WEAR& TEAR & sent vague pictures with a statement for $800. I responded within the their time period & asked to see the car. I made f/u call while they took off $ 250 they wouldn't tell me location of the car as thier letter had said. Conveniently they hadn't received my letter (which i then read over the phone). Afte3r that i found the erroneous payment subtracted from my bank account.  that prompted a second letter from me asking in addtion to the refund for a complete itemization of whAT HAPPENED 

to the car between the time i returned it & the 'inspection' & for a waiver of all charges related to it. Response-a bill and the $400 disposition fee.  I called again. Conveniently that hasn't beem received either- even though it was signed & received. During this call they did me a 'favor' to extend the payment deadline(never mentioned before) threatening to  get a collection agnecy & ruin my credit ( and did not manage to return my refund.  Now i have to waste more  time talking witha lawyer! Has anyone else been through anything like this? 

This report was posted on Ripoff Report on 03/13/2018 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hyundai-motor-finance/plano-texas-75094/hyundai-motor-finance-charged-for-excessive-wear-tear-when-there-was-nonethen-continue-1434095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

It's a FLEASE!

AUTHOR: Perry Mason - (United States)

POSTED: Tuesday, March 13, 2018

 This is EXACTLY why you should never, ever get into a CAR FLEASE! This is EXACTLY why the dealers push a CAR FLEASE! When you got into this horrendous deal, you agreed to pay whatever amount they wanted to defraud you of under the excuse of "excess wear and tear"!

That clause is a MAJOR profit center in a CAR FLEASE. They will tell you the wear is excessive but no repairs will be made. The car will go straight to the auction or the used car lot WITHOUT anything being fixed. Never, ever again get into any CAR FLEASE!

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