Report: #1459899

Complaint Review: Hyundai Motor Finance - Fountain Valley CA

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  • Reported By: Barbara — Hackettstown United States
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  • Hyundai Motor Finance Fountain Valley, CA United States

Hyundai Motor Finance HMF Not releasing tittle on time Fountain Valley CA

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I had lease Santa Fe till 8/30/2018. I purchase it by sending the required amount and the money was received on 8/12/18. I was told to wait 10 business days for the tittle to be released. I had to have a tittle before the end of the month to register the car. I called 10 business days later to find out that the tittle was released and will be put in the mail.

I waited few days. No title! I called on 8/30 again and was told the tittle was sent on 8/27/18. After that i had to borrow the car to get to work as i could not register Santa Fe. I was that the mail takes up to 7 days. So i called again on 9/5 and was assured that tittle is in the mail and tomorrow is the 7th day. According to my math from 8/27 to 9/5 is 7 business days but not to their math.

I called again on 9/6 it it was a disaster!. After the holg hold and conversation with supervisor named Sandra i was informed that the tittle was not released yet and if she is lucky it will be in 3 business days! Today is 19th business day since the confirmed receiving almost $22,000. They have the money, I dont have a car! They were lying to me all that time! Is this legal?! I think giving false information is a crime.

I don't know when i could use the paid off car. I want them to pay for my rental until i can register the car!

This report was posted on Ripoff Report on 09/07/2018 05:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hyundai-motor-finance/fountain-valley-ca-92708/hyundai-motor-finance-hmf-not-releasing-tittle-on-time-fountain-valley-ca-1459899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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