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Report: #726560

Complaint Review: Mediacom - Internet

  • Submitted:
  • Updated:
  • Reported By: BullDelta — queen creek Arizona United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Mediacom Internet United States of America

Mediacom Mediacom: if you move and they can't offer you service they still nail you for early termanation. Internet

*UPDATE Employee: Assistance

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I just moved to a new address not to far from my old home. Called mediacom to have my service changed. Was told that they did not offer service in my area so I asked to cancel my contract and was told that I would have to pay a early termination fee. Ridiculous, I said. Nope, the less then helpful rep told me that the "courts" up held that is you moved to somewhere they could not provide service that they can and will charge you a early termination fee. Sounds like someone is blowing smoke. I will never use mediacom again.

This report was posted on Ripoff Report on 05/06/2011 03:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mediacom/internet/mediacom-mediacom-if-you-move-and-they-cant-offer-you-service-they-still-nail-you-for-e-726560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Assistance

AUTHOR: Mediacom Support - (USA)

POSTED: Wednesday, June 01, 2011

I would be happy to look into this issue for you. I would need account information to fully look into and give you accurate information on your situation. If you could contact us at SocialMediaTeam@mediacomcc.com or on our forums http://mediacomcable.com/CustomerSupport   we would be happy to assist in this matter.

Thanks,

Tom
Social Media Relations
Mediacom Communications

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