Report: #1083812

Complaint Review: Mediacom - Ottawa Illinois

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Ripoff Report is Xcentric Ventures

Submitted: Wed, September 11, 2013
Updated: Thu, September 12, 2013
Reported By: Mia — DeKalb Illinois

Author Not Confirmed

Why?

Mediacom 111 W Superior St Ottawa, Illinois USA

Phone: 845 695-2600
Web:
Category: Internet Service Providers

Mediacom unautorized withdrawal of funds Ottawa Illinois

*UPDATE Employee: Please contact to resolve

*UPDATE Employee: Resolution

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Mediacom does not service this area. They have admitted several times that we are not in their database as customers. However, they pulled funds from our DeKalb, Illinois checking account without authorization. Who else are they doing this to?

This report was posted on Ripoff Report on 09/11/2013 08:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mediacom/ottawa-illinois-61350/mediacom-unautorized-withdrawal-of-funds-ottawa-illinois-1083812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

2Consumer

0Employee/Owner

#2 UPDATE Employee

Please contact to resolve

AUTHOR: Mediacom Support - ()

SUBMITTED: Thursday, September 12, 2013

POSTED: Thursday, September 12, 2013

Mia -

Please accept my apologies for any poor experience you may have encounted with our service. I would like to discuss further to ensure the matter is resolved to everyone's satisfaction. You can contact me directly at marnevik@mediacomcc.com.

I look forward to hearing from you.

Sincerely,

Mitchell Arnevik

Director, Call Center Operations

Mediacom

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#1 UPDATE Employee

Resolution

AUTHOR: Mediacom Support - ()

SUBMITTED: Thursday, September 12, 2013

POSTED: Thursday, September 12, 2013

Hello Mia, I see that you have contacted us on our Corporate Facebook page regarding this issue. I assure you, we are working to get this issue resolved for you. As soon as we have any update on a resolution, we will followup with you there.

Thank You,

Mediacom Social Media Team

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