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Report: #1116337

Complaint Review: NOMORERACK - Internet

  • Submitted:
  • Updated:
  • Reported By: Marianne — LAWTON Oklahoma
  • Author Not Confirmed What's this?
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  • NOMORERACK Internet USA

NOMORERACK I do not recommend this site to anyone. They send out defected broken products. They take your money and then do not want to refund your money.  new york Internet

*UPDATE Employee: NoMoreRack.com Customer Care

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I do not recommend this site www.nomorerack.com to anyone. They send out defected broken products. They take your money and then give you the run around and a number to call where nobody ever answers the phone all I get for almost a week now is a busy dial tone.       

I bought this 7" Tablet for my daughter for Christmas their return policy is 7-14 days. I of course checked the product  out right away but my daughter has the problems now. If the Tablet is on for more than 5 minutes it turns its self off and all the pictures she tried to download are deleted. REALLY I could not return this item in time because it was a gift and for what I read about other complains I would not even have a chance to do so. 

What about the insurance company I suppose to deal with? Why in the world nobody answer the darn phone?

It seem like you get through only one time and they say it will be a  long waiting time and they give you a web site to visit for further assistant. Well I was not prepared for that so I hung up got me a pen and paper. Guess what all I get now is a busy dial tone. They have my # in the computer and they probably blocked me.

I know for sure I will never ever buy from that company again and I will warn every one I can..........Mark my words every one.

Very Disappointed Ex Costumer

This report was posted on Ripoff Report on 01/17/2014 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerack/internet/nomorerack-i-do-not-recommend-this-site-to-anyone-they-send-out-defected-broken-products-1116337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Employee/Owner

#1 UPDATE Employee

NoMoreRack.com Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

POSTED: Friday, February 07, 2014

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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