Complaint Review: NOMORERACK - Select State/Province
- NOMORERACK Select State/Province USA
- Phone:
- Web: nomorerack.com
- Category: Sales People
NOMORERACK I placed an order in NOV. Nomorerack Gave a gaurantee of Delivery by Dec. 25th- they sent out only a partal order which i am finding out is part of there scam. Then they give the same line the "vendor" is having issues. In my small town there are seven of us right this moment who have been scammed and nomorerack has and will not give any of us straight answers I have saved all emails and fb messages from broken promises to lies. I asked to speak with supervisors and head of company and they said they could not give that info. Thank you kindly - still no product from them and a broken gaurantee. internet
*UPDATE Employee: NoMoreRack.com - Customer Care
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I placed a order with the interenet company Nomorerack in Nov. they gauranteed if ordered before Dec. 9th that all orders would be in homes before Dec. 25. I did not know when I placed the order that this company has a scam of sending out partial orders and then telling customers its a "vendor" issue. I have a letter of gaurantee from them that my product (tablets) i ordered would be here at my home. Two tablets came in and the third did not! I have so many emails and phone calls recorded and fb messages from this comany and all of them are different! I spoke with one service agent who said for me not to worry that my missing tablet would be to my home by the 21st of dec. and i took a sigh of relief then the 21st came and went and now today finally spoke with a supervisor (i guess) and he said they could not give me any information or ship out another "color" of tablet or anything in its place even though they already have taken my money and that they would get a ticket sent in with the "vendor" and get back with me in 5 to 10 days (they gave me that line on the 9th of Dec as well) I told him this and the fact that his customer service agent said the 21st that my product would be here he went in circles and offered a refund. I told them how long would it take to refund my money he said up to a month!! Unacceptable! I work in a sales company and with vendors everyday. This company has a terrible scam going and needs to be stopped. one of the other people from my town was told the Post office lost her product she laughed and let them know she works for the post office. They have yet to return her calls or emails or fb messages she spent over 200.00 as I did and has not got one thing. She has proof of them taking out money and never giving her any products another man ordered shoes for his daughter and got one set and "vendor " issues for the other... Please help and check into Nomorerack.com this is a bad company!! I shop online and there are some great companies this is not one! Thank you!
This report was posted on Ripoff Report on 12/23/2013 11:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerack/select-stateprovince/nomorerack-i-placed-an-order-in-nov-nomorerack-gave-a-gaurantee-of-delivery-by-dec-25th-1109405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - ()
SUBMITTED: Wednesday, December 25, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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