Payza I did a bank tranfer deposit of $130 to payza they told me it was declined I contacted my bank the check did clear I still have not received the money in my payza account. Internet

After 12 days of trying to get this mess with payza straight It happened I finally receive my deposit, But this was a battle which I am very upset about because it should not have happen. Payza didn't due their due diligence when I went with a bank transfer, They should have informed me that the company Allcom who issue the check for the withdrawl from my bank. Payza was to inform me of my  ID and Password to ALLcom so I could actually see when the deposit arrive payza didn't do this. After 11 emails to Allcom 3 chat box and 4 tickets submited to payza it was resolved. This very poor staff performance from payza and I am the one who had to do all the work finding the problem and getting it resolved with allcom who helped they went above and beyond to help me.

Hi Kim, I'd like to apologize for the inconvenience and assure you that Payza's Customer Support Team is happy to help you get this issued resolved.

If you have already submitted a support ticket you will have immediately received an email to acknowledge that the ticket was properly received as well as a Ticket Number for identification. Please do not send multiple tickets for the same issue, this will affect your priority and could result in a delayed response from our team.

In general, tickets are responded to within 5 business days, that is, 5 business days from the last ticket we received on the matter. In all likelihood, our team will respond to your ticket to let you know the issued has been resolved, however, if the issue cannot be solved immediately, our team may ask for more information from you. If that is the case, please follow their instructions as best you can.