payza they call themselves fraud protection but they are the actual frauds Internet

I had recieve money send from services i recieve ... i had my account verified to send money to my bank account.... I sended it and then Payza then declined my account and put a 60 day hold on my account becuase they havent recieve a email from my customer saying that they are satified with services provided from me .. my customer emails them 5 times and they claim they havent recieved it... After they put a hold and i waited out the 60 days .. then 60 days later i transferred my money to my bank account and payza approved it ..and after the transfer pended it completed ... But still the funds wasnt in my bank account ... I knew my bank account is the right bank account because i had to confirm my bank with payza... So the money never hit my bank account and its been 30 days from when it was complete .. payza call themselves fraud protection but they the real frauds i dont understand how my money just disapear when it said my money was transferred to my bank account and put a illegal 60 day hold on my money ... Makes no sense these people need to be put out of business because i dont understand how they get to take advantage of people like this ...