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Report: #1333315

Complaint Review: Samsung - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Cihan — Brooklyn New York USA
  • Author Not Confirmed What's this?
  • Why?
  • Samsung Nationwide USA

Samsung Ruined my life. Nationwide

*Consumer Comment: Are you kidding?

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I preordered a samsung note 7 through t-mobile. I was promised a 256GB SD Card as a gift. I purchased a Samsung VR from bestbuy for over $100. I use my phone to drive for uber to make a living in NYC. When notified of the potential danger and of the recall I contacted T-Mobile and samsung and both told me to wait for the replacement which took 2 weeks. Being that i have to make a living, i choose to use my phone anyway while driving because i had no choice. Driving 12 hours a day 6 days a week for 2 weeks was so scary i developed a anxiety disorder. I never had anxiety issues before. Now everytime i drive, for some reason I experience panic attacks because i always think my phone will explode causing me to crash and die.

when the replacement was available, I Spent an hour in the store, a additional half an hour backing up my phone and making sure everything is prepared for work. and today i get a text message that I should return the phone. Sick and tired, i switched to a iphone. But i never recieved my 256GB SD Card, and now i have a Samsung VR that has exceeded its grace period. I called Samsung and they said they dont know anything about the 256GB SD card gift as well as they cant help me with my refund on the samsung VR.

 

Thanks to samsung, now i have X amount of money and time lost, and a anxiety disorder. 

This report was posted on Ripoff Report on 10/15/2016 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung/nationwide/samsung-ruined-my-life-nationwide-1333315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Are you kidding?

AUTHOR: FloridaNative - (USA)

POSTED: Saturday, October 15, 2016

You can't legitimately blame your anxiety disorder on Samsung. Take responsibility for your actions. You purchased the Samsung Note 7 and now it has a malfunction requiring a nationwide recall. If you were so afraid that the phone would explode, then you should have changed out the phone with another brand right away rather than waiting for a replacement of the phone. Why 'torture' yourself over a few dollars waiting for the replacement phone? 

Your complaint is either meant to blow things out of proportion to see if you can generate additional funds from Samsung through deception; or, you really do have anxiety, but you have correlated it with the phone rather than with its actual source. Time to grow up:  find the actual source of your anxiety, if any, and take care of it.

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