Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1257514

Complaint Review: Straighttalk - Nationwide

  • Submitted:
  • Updated:
  • Reported By: JC Heinen — Tijeras New Mexico USA
  • Author Not Confirmed What's this?
  • Why?
  • Straighttalk Nationwide USA

Straighttalk Ripoff Unreachable paid $48.23 only to have my card credited to another phone number Nationwide

*UPDATE Employee: Straighttalk Ripoff Unreachable paid $48.23 only to have my card credited to another phone number

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought a $45 Straighttalk phone card at Walmart in Albuquerque, NM on 9/2/2015. I called Customer Service and entered the PIN from the card. Right at the end of the call, I was told that this card would be credited to ANOTHER number! I have not been able to reach anyone from this company at all. All their phone numbers go to an automated menu system with no "Speak to a human" choice. I tried taking the card back to Walmart with the receipt and they would do nothing about it. They kept saying "It says right here on the card No Refunds". I said "I don't want a refund, I want to exchange it for another card". They would not budge even though there was a sign right there that said "Satisfaction Guaranteed through refund, exchange, or store credit". I told them that their sign was a big fat lie, to which they said "I'm sorry sir but we can't do anything about it".

The combination of Straighttalk and Walmart is a giant ripoff machine! My wife was in the hospital in Intensive Care and has since passed away. What a bunch of cold hearted people! I still have the receipt and the card. I paid for it with my debit card, too. What can be done about this?

This report was posted on Ripoff Report on 09/27/2015 09:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/straighttalk/nationwide/straighttalk-ripoff-unreachable-paid-4823-only-to-have-my-card-credited-to-another-phon-1257514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Straighttalk Ripoff Unreachable paid $48.23 only to have my card credited to another phone number

AUTHOR: TF01 - (USA)

POSTED: Wednesday, September 30, 2015

Hi JC Heinen,

 

Good day!

I work with Straight Talk Wireless. I read your post on this blog and we are sorry for the inconvenience. Let us help you. For further assistance, please send us an email to ST.CorpResolutionTeam@straighttalk.com or you can chat with us live @ http://bit.ly/16DrgbW. Thank you.


Julie

Straight Talk Wireless

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now