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Report: #1474482

Complaint Review: Taxnet Financial - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: Sarah — Simpson Illinois United States
  • Taxnet Financial 401 N. Michigan Ave Chicago, Illinois United States

Taxnet Financial They filed my taxes not only without my consent, but without my knowledge, and they had my refund deposited in their account. I still do not have. Chicago Illinois

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I applied for a Holiday Christmas loan at Christmas for $300 in 2018. We were denied and they said it was from a expired identification. In order to apply for the loan Taxnet needed our W2 from 2017 to verify employment and income. I called Taxnet 4 times to make sure a real place, I looked them up on the Better Business Bureau  Chicago office, and along with the BBB giving this company a A+ rating they only had 1-2 poor reviews listed, and lots of positive reviews ( had I have known then what I now know about the BBB I would have never trusted them. I felt confident that this business was on the up and up so I sent them our W2's from 2017.

Taxnet denied us the loan and we went on with our lives never hearing from them again until February. We did our taxes at the beginning of February of 2019 and the IRS rejected them twice. My husband and I decided to call the IRS and find out what was going on. That is when we found out that Taxnet had filed our taxes, without our permission, unbeknownst to us, and without all the proper tax information needed. We were in shock! I asked how it was possible to file taxes without having W2s for the year, and the IRS told us that if somene has your EIN number they can get your W2's and other tax information without having anything else.

I immediately began calling this company and I have continue to call them multiple times daily every since. I have sent so many emails I lost count. I contacted this IRS and was reassured that they would not get our refund as long as I followed their steps. I printed out taxes and did by  hand, I filled out the IRS Tax Fraud Preparer Complaint form 10032299, sent in the paperwork with taxes for amended tax refund, sent certified mail, and was told a actual signature overrides any e-signature which would then flag the account and prevent the direct deposit from happening.

Unfortunately I followed the instructions perfect, and our refund was firect deposited last night into Taxnet account. I have made 4 reports to the Attorney General in Illinois, by email, and over the phone to multiple agencies. Today my husband was able to finally get throuh briiefly to Taxnet Financial and then they really dropped the BOMB!!! Not only are they not sendng our refund, they are charging us $518 for doing our taxes, although we never asked, nor gave permission for that to happen.

As far as the rest of the refund we were also told today that we were being charged for a RAL loan we never applied for or received, and once they were finished taking out all the charges we would then receive by mail either a paper check, or a WALMART GIFTCARD!!! This place is not only committing fraud, it has stolen our identity to file our taxes, they have stated for the next 3 years we are obligated to use them as a taxpreparer. This company preys on people who need that refund asap. It has been such a nightmare! They must be stopped! I contacted the BBB in Chicago today to ask where my reviews were and why they never posted the 474 bad reviews in less than 3 years. Those bad reviews especially in the quantity could have prevented so much stress, and having our refund stolen. I later discovered the BBB is no better than any of fraudulent company. 

PLEASE HELP ME STOP THEM!!! PLEASE CONTACT THE ATTORNEY GENERAL CONSUMER FRAUD DIVISION IN CHICAGO Illinois!!! YOU CAN FILE ONLINE UNDER CONSUMER COMPLAINTS @ WWW.ILLINOISATTORNEYGENERAL.GOV go to consumer complaints and file or please call 1-800-386-5438 and they will help you from there. 

This report was posted on Ripoff Report on 02/28/2019 08:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/taxnet-financial/chicago-illinois-60611/taxnet-financial-they-filed-my-taxes-not-only-without-my-consent-but-without-my-knowledg-1474482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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