Complaint Review: THE UNLOCK PROS - Internet
- THE UNLOCK PROS Internet USA
- Phone: 18007912754
- Web: http://theunlockpros.com
- Category: Miscellaneous Companies
THE UNLOCK PROS I send in my Samsung note 3 that i bought on line to this company becuase it was showing bad IMEI and when I called them they promised to fixed it for me. After 2 days I got a confirmation letter for delivery but when I click on this, the message did not show that the phone was on the way. I called them again and they apologized and says the person made a mistake and they will mail it back. Since then I never get my phone back. They refused to pick up my call if I called from my house and cell phone but when I called with friends phone, they will pick it and cut off immediately I mentioned my oreder no 2459.I asked Paypal to collect my money back but they did not retuen my phone.This company is a liar and they are scam which need to be del with and close down. A guy called Eric always picked the phone and a guy called Lorenzo is always on their chat line. 6170 West Lake Mead Blvd , Las Vegas theunlockpros
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I mailed my phone samsung note 3 to this company on May25th for repair of bad IMEI and I paid $69.97 through paypal. On the 29th of May I got a mail that they fixed the phone and have shipped the phone back when i click on the confirmation link, it shows that the phone was summited electronically and has not been shipped. I called and I talked with Erik who promised to mailed it by Friday and he was apologizing that they was a mistake with the mailing but will take care of it by himself.After a week i called that i have not received my phone and he said he is still waiting for the label . Till today which is 7/7/14, I have not received my phone and when ever I called with my house phone and cell phone they will not picked up but whenever I used my friend no to call they will pick it and when I mentioned my order no 2459, they will cut off. Even whenever I mentioned the order no on their online chating they will stop responding to my mail. I got my refund back through paypal after 4 weeks but they did not return my phone back.
This report was posted on Ripoff Report on 07/07/2014 02:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-unlock-pros/internet/the-unlock-pros-i-send-in-my-samsung-note-3-that-i-bought-on-line-to-this-company-becuase-1160187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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