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Report: #1241116

Complaint Review: The Unlock Pros - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: andc — Roswell New Mexico USA
  • Author Confirmed What's this?
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  • The Unlock Pros 4780 W. Ann Road Las Vegas, Nevada USA

The Unlock Pros They took our money, and refued to give it back plus started to harass us and call us to just tell us how mad he was, and continued to hack our computer. They verbally abused us and told us they werent giving our money back, that we can try to fight them, but they always do this and win. Las Vegas Nevada

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First, we were looking at their reviews that they have on their website and there are no negative reviews, but its easy to make your own. Anyway, my sister and I downloaded what we needed to and followed the instructions, after we figured out that it was not working; we contacted customer service and they asked to control our computer so we said yes, and we did everything that they asked us to. After a little bit, they started calling us name saying we are dumb and at first the guy Adam did say he was going to give us our money back but then he said that he is not going to, he's just going to waste our time. Then we realized that they were calling us and as soon as my sister answered, they started yelling at her and calling her names, harrassing her. Talking about my mother and my family, and also threatened to kill us. I remember his saying and I quote, "I will rip you up into little pieces and put you in a bag." It was totally bizarre and something nobody should go through. It was not about the sixty dollars, it's about how they were talkng to us and threatening and telling us they will not give us our money back like if they do it all the time; like if they're untouchable.

This report was posted on Ripoff Report on 07/10/2015 06:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-unlock-pros/las-vegas-nevada-89031/the-unlock-pros-they-took-our-money-and-refued-to-give-it-back-plus-started-to-harass-us-1241116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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