The Unlock Pros Scammers Internet

I made a purchase for unlocking my T-Mobile Galaxy S4 trough The Unlock Pros. It was a very bad idea! I was chatting with a person named Scott, and I told him that the Shopping Cart wasn't working when I tried to add the order for the T-Mobile IMEI repair/Unlock "file". I got the "Loading... Please Wait" message, and it wont go through. I tried the other Shopping Cart on the top of their webpage and I was able to get to the next page for Checkout. However, I was only trying to buy ONE order, but I got TWO orders for $49.95 ea, for a total of $99.90. Of course, I had to edit the Shopping Cart and get it right. 

When I proceeded with the checkout using PayPal, I received a link to download a file, but it's for METRO PCS Samsung Galaxy M919N. I'm not sure how it happened, and I was trying to contact them but to no avail. I left a message a few times but nobody called me back and same for the ONLINE Customer Service Chat. I never got a reply back. 

Of course, I did not download the file on the link because I did not want my transaction to be forfeited on the grounds of receiving an item from the merchant. All I wanted was to resolve my issue on having the wrong order to the correct one, but I did not get any reply from the Unlock Pros. 

It was a total fail, and this company either has the worst customer service in the Universe, or simply a scammer preying on online shoppers. NEVER AGAIN.

I'm currently disputing my transaction with PayPal, and my Bank. I hope I get my money back, and they get shutdown.