Complaint Review: The UPS Store - Avon Lake Ohio
- The UPS Store 32818 walker rd. Avon Lake, Ohio United States of America
- Phone: 440-930-4366
- Web:
- Category: Shipping & Handling
The UPS Store THE STINKING CROOKS AT THIS STORE SHOULD NOT BE ALLOWED TO HANDLE US MAIL Avon Lake, Ohio
*Consumer Comment: STAY AWAY!
*Consumer Suggestion: Call the sender
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How do you get anything forwarded or mailed from a UPS store? Answer: you don't.
I requested that my mail be forwarded to me from a UPS store in Avon Lake Ohio on 6/28 to my new address. The idiot clerk there put the wrong address on the envelope but she got my visa card correct and charged me for the service immediately.
It was supposed to be delivered on 6/29. After UPS ground service informed me that The UPS Store had put the incorrect address on it, they also informed me that there was nothing I could do about it, unless the sender sends in a request for a correction. Since yesterday 6/29 this UPS store has refused to send in the correction, but the crooks sure took my money!!!
I spoke with the manager at this UPS store, DENISE BUDZINSKI, at least 3 times on 6/29 and twice today 6/30. Each time requesting that she inform UPS ground delivery of the alleged 'mistake' made by her clerk and to have them correct the address immediately. Each time she said she would. Late this afternoon and tonight I called UPS ground customer service and they told me that no correction request (return service label) was made by this UPS store.
I also requested that the owner of this store, SCOTT SWERESS, call me on 4 different occasions. He never returned my calls.
What does an individual citizen due when faced with evil business practice? I'm am exercising my right to use the court system and to hire an attorney. I am going to sue them for gross negligence. I am doing this because contained in this package was banking info and social security numbers, etc. I am going to sue them for any future damages.
Their behavior is so highly suspect regarding this matter, that it is hard to believe that this is just a simple mistake made by a dumb clerk. Whatever the reason I am planning on going after them using every legal means to find an answer.
This report was posted on Ripoff Report on 06/30/2011 04:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-ups-store/avon-lake-ohio-44012/the-ups-store-the-stinking-crooks-at-this-store-should-not-be-allowed-to-handle-us-mail-747683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
STAY AWAY!
AUTHOR: mr rik - (USA)
SUBMITTED: Thursday, June 30, 2011
When you walk into one of these places, you are just begging for a ripoff!
Soo so many reports!

#1 Consumer Suggestion
Call the sender
AUTHOR: Susan - (USA)
SUBMITTED: Thursday, June 30, 2011
They told you " they also informed me that there was nothing I could do about it, unless the sender sends in a request for a correction. "
Call the sender, Easy.
Banking info and Social Security numbers, you would be really mad if UPS delivered it to the wrong address.


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