Complaint Review: Z-Tel Communications - New York New York
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- Author Not Confirmed
- Z-Tel Communications New York, New York U.S.A.
- Phone:
- Web:
- Category: Telephone Companies
Z-Tel Communications rip-off New York New York
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I've been a customer with Ztel. My phone was shut off for non payment. They told me that I have to pay the past due to have service restored. Which is fine and I paid that and advised me It will take 72 business hours.
So i waited for that long...Never came on. Then i called the next business day to see why it isnt on. They advised me that I have to pay an additional $30 for restoring the service in order to have the service again.
Which is a rip off...my phn was suspended for non paymnt in the past and never paid the $30 in advance. Customer Service never told me in the begining when i was paying the past due amnt by phn...So i was disputing with a C/S rep of why i have to pay for that and I was never advised..I recvd countless apologies.
Now get this during the dispute of the restore fee my phone was deactivated or account was closed. Now they told me I have to pay the $30 of restoring the service plus an Additional 300 bucks to have the service reactive and wait 72 hours more to have service again...THESE PEOPLE ARE A RIP OFF!! STAY AWAY FROM ZTEL....STAY WITH VERIZON!!!....
Lajuan
Bronx, New York
U.S.A.
This report was posted on Ripoff Report on 03/26/2003 04:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/z-tel-communications/new-york-new-york/z-tel-communications-rip-off-new-york-new-york-50647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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