Complaint Review: Z-Tel Communications - Tampa Florida
- Z-Tel Communications 601 Harbour Island Blvd Suite 220 Tampa, Florida U.S.A.
- Phone: 877-504-8067
- Category: Telephone Companies
Z-Tel Communications, Inc ripoff! Tampa Florida
In Dec 2003 I change my local phone service only to Z-Tel Communications, Inc. I run my own business so I had three lines that needed to be changed. They only changed one line. I called, and I called, and was assured each time that all three lines have been switched.
Meantime, I am still receiving a phone bill from Southwestern Bell for the other 2 lines, have spoke with their representive and have been told that Z-Tel didn't switch but one line, so I keep calling Z-Tel they deep assuring me that all 3 lines have been switched, so I tell Southwestern Bell I don't owe them anything. Now I only have one line thanks to Z-Tel.
About 2 months after I have switched to Z-Tel I start getting bills from Z-Tel for my long distance service, so I call or try to call, they are always having technical diffculties, you can't ever talk to anyone, during the daytime, so I take the bill with their phone number home with me and call them at about 9 pm at night, to talk to someone about this problem with long distance.
They were not my long distance carrier, so they tell me I need to fax in copies of my bill from my long distance carrier and that they will listen to the phone recording from when I switched company's. (I told them that was fine, because I knew I had not switched my long distance carrier). Then they would be contacting me, well here I sit with another bill from Z-Tel and Sprint (my long distance carrier from the begining) and I still can't reach Z-Tel, still technical diffculties. They should not be allow to offer a service, if they are not going to be available to help theirs clients.
This report was posted on Ripoff Report on 03/23/2004 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/z-tel-communications/tampa-florida-33602/z-tel-communications-inc-ripoff-tampa-florida-85019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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