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Report: #68958

Complaint Review: Z-tel Communications - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: Spring Texas
  • Author Not Confirmed What's this?
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  • Z-tel Communications 601 S Harbour Island Blvd #220 Tampa, Florida U.S.A.

Z-tel Communications incompetent Tampa Florida

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They disconnected our main phone line when we requested our secondary to be disconnected. That took 2 days to be restored. Later when we were moving I called well in advance to disconnect. They began disconnecting some of my features (voice mail) immediately, they told me it was my fault for calling too soon for the disconnect. It took 2 days to be restored.

After we moved I discovered the phone wasn't disconnected. It took 4 phone calls over a one month period to finally get the phone disconnected. The people who bought own home couldn't get phone service in the mean time. Since then I continue to get bills and promises to correct my account. I am still being charged for the month and was told I am being turned over to a collection agency because they can only go by the date the phone was actually disconnected.

Nancy
Spring, Texas
U.S.A.

This report was posted on Ripoff Report on 10/13/2003 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/z-tel-communications/tampa-florida-33602/z-tel-communications-incompetent-tampa-florida-68958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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