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Report: #1506312

Complaint Review: Line 6 -

  • Submitted:
  • Updated:
  • Reported By: Mywond — United States
  • Author Confirmed What's this?
  • Why?
  • Line 6 United States

Line 6 Preprogrammed Obsolescence, Designed to flaw

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A guitar pedal should be that, a guitar pedal. Not the M5 by Line 6. After using it for a while, the display demands an "update". So I have to:

- register on their site online, give them my data (for them to sell)

- download their stupid app "line 6 monkey" (by now it's me who feels like a monkey)

- buy 2 midi cables to download the "update", midi cables that I'm never going to use again.

So I download the update. By the end of the download, the screen goes blank, and that's the end of the unit.

Line 6 refuses to offer any solution, so I ask them to assume the responsability of the disposal of an objet that's impossible to recycle. Still waiting for an answer, but I know what will it be, if any: "your problem".

HERE'S SOME FREE ADVICE: NEVER, NEVER BUY ANYTHING FROM LINE 6, A COMPANY THAT COULDN'T CARE LESS ABOUT THEIR CARBON FOOTPRINT, LET ALONE THEIR CUSTOMERS' SATISFACTION.

Disgraceful.

This report was posted on Ripoff Report on 03/23/2021 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/report/line/preprogrammed-obsolescence-1506312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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