Complaint Review: Nomorerack.com - Internet
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- Author Not Confirmed
- Nomorerack.com Internet USA
- Phone:
- Web: nomorerack.com
- Category: Bed & Bath
Nomorerack.com I returned $120.00 worth of bed linens to them and they want to credit me $19.40. Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
Show customers why they should trust your business over your competitors...
This company is impossible to reach, they will not give me a phone number or call me they only use email.
I have spent weeks trying to corresponde with them to send merchindise back. Finall I received two address's for return and when I asked which one I should use they never responded so I just choose one and sent my stuff back.
Now I receive an email I have a credit with them for $19.40 for $120.00 worth of merchandise. I emailed them again and when they respond they do not address my problem. I have asked them to call me or give me a number to contact them but they completly ignore this request.
Can anyone Help???
jackedoff
West Hartford
Ct. 06107
This report was posted on Ripoff Report on 01/06/2015 01:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerackcom/internet/nomorerackcom-i-returned-12000-worth-of-bed-linens-to-them-and-they-want-to-credit-me-1199739. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - ()
SUBMITTED: Wednesday, January 07, 2015
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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