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Report: #1518735

Complaint Review: Amazon - San Diego California

  • Submitted:
  • Updated:
  • Reported By: Brson — Orlando Florida United States
  • Author Confirmed What's this?
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  • Amazon 6428 Thornwood St San Diego, California United States

Amazon Florence & Sheridan, Third Party Free shipping is unequivocally advertised. Invoiced and charged for shipping at 39% of item's value. San Diego California

*Consumer Comment: Amazon is a corrupt company...

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Florence & Sheridan brand heated blanket ordered on May 25, 2022. "Free Delivery" and "Free Returns" clearly and unequivocally was advertised. Amazon invoiced and charged my credit card for UPS shipping at $13.69 or 39% of the blanket's cost. Customer service declined any responsibility for the error or false advertising, referring all recourse to the seller.

My sales agreement was with Amazon and did not include any provision for shipping. Amazon billed an authorized amount and is in violation of its sales contract. Although Amazon initiated and collected on an improper billing, it declined any responsibility for it. Refusal to intercede directly on behalf of the buyer for an improper billing is unacceptable. It is unreasonable to charge a consumer directly and improperly and then hide behind a third party seller.

As for the third party seller, instigation of a faulty billing is sloppy at best and fraudulent at worst.

This report was posted on Ripoff Report on 05/29/2022 10:55 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Amazon is a corrupt company...

AUTHOR: Karl - (United States)

POSTED: Monday, May 30, 2022

according to what is posted in Ripoff Report #1515346. Anyone can type in 1515346 and read that Ripoff Report, which was submitted by John.

It appears that shipping costs are hurting the bottom line of many corporations in America and they need to pass the costs to consumers in order to maintain profitability. Maybe future generations will learn from all the mistakes that have been made over the past several decades in America. 

Have a safe Memorial Day and feel free to type in 261157 at this site and scroll down to Consumer Comment #15 and read it for important Memorial Day information.

Thank You


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