Report: #1483304

Complaint Review: AMAZON - SEATTLE WA

  • Submitted:
  • Updated:
  • Reported By: Stella — La Mesa United States
  • AMAZON 410 Terry Ave. N SEATTLE, WA United States

AMAZON Do Not Accept A Bad Customer Service Review SEATTLE WA

*Consumer Comment: You violated the first two rules

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I a have been a Prime member for some years. I ordered "Resveratrol" (vitamins) and I paid more than worth as customary. This is not my complaint what I disagree is that they were extremely hot when the package was dropped to my door. I did not complaint when I was asked to review my service I replay with the true and my message was rejected because it does not complain with the Amazon guidelines. If you give a negative answer to their services the response it is not accepted. Only would be posted the good reviews. It is wrong, if Amazon provides bad delivery service they have to accept it and correct it! I don't know if the vitamins are in good condition or not to give an excellent review as Amazon requires.

My Review:
One star

I can't write a review of the product. It was extremely hot when it was delivered in Phoenix. I complained about it but nobody cares, only somebody would listen if it is a good review.

Amazon response:
Thank you for submitting a customer review.

Thank you for submitting a customer review on Amazon. After carefully reviewing your submission, your review could not be posted to the website. While we appreciate your time and comments, reviews must adhere to the following guidelines:
A few common issues to keep in mind:

Your review should focus on specific features of the product and your experience with it. Feedback on the seller or your shipment experience should be provided at www.amazon.com/feedback.
We do not allow profane or obscene content. This applies to adult products too.
Advertisements, promotional material or repeated posts that make the same point excessively are considered spam.
Please do not include URLs external to Amazon or personally identifiable content in your review.
Any attempt to manipulate Community content or features, including contributing false, misleading, or inauthentic content, is strictly prohibited.

This report was posted on Ripoff Report on 08/11/2019 10:03 AM and is a permanent record located here: https://www.ripoffreport.com/report/amazon/seattle-wa-accept-bad-service-1483304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You violated the first two rules

AUTHOR: Robert - (United States)

POSTED: Sunday, August 11, 2019

From the guidelines YOU posted...
Your review should focus on specific features of the product and your experience with it. Feedback on the seller or your shipment experience should be provided at amazon.com/feedback.

First Violation - Your review did not focus on your experience with the product

Second Violation - Your review focused on the shipping experience.

The company that sent you the product was not the one who delivered it to you, so you are giving them a 1-Star review on something they had zero control over...which is the exact reason those review guidelines are in place.

No RipOff other than your lack of reading comprension and thinking that the guidelines don't apply to you.

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