Amazon Amazon Fraud with my account Settle Washington

Dominique Lax Complaint against Amazon Account I Dominique Lax do swear the below statement are true to the best of my knowledge. I Dominique had two gift cards in the sum amount of 75.00 and 50.00 dollars. I attempt to purchase blackberry phone for 171.00 I was going to use part of my gift card and pay the difference with my credit card. My credit card didn't go through. Amazon put my account on hold Informing me that they needed to see my bank statement and my ID I sent them both.

Informed them I no longer desire this purchase and just want my gift card money return back to me Amazon customer service informed me someone will contact me by email in 24 hours. I received a email followed their steps and still cant get into my account Its been 4 days and Amazon seem to be making up every excuse in the book Why they can't reset my account and send me my gift card of 75.00 and 50.00