Amazon Taking me for money because they refused to cancel a item:

I find It truly sad how you pay for Amazon Prime (2) - day delivery. And you never get anything in 2 days, It is more like 2 months and when you need an item, and you tell Amazon to cancel it. Because you bought it from Walmart because you can get anything you need right away. Why would you use Amazon Prime? And then they tell you this free shipping and Returns. They Amazon wanted my boyfriend to ship back an item and charge him more for handing and shipping then the item is worth, this is not fair... today I had my boyfriend cancel all of his monthly Subscription and I told him we are going to pay off his Amazon account and as soon as possible we will close his credit card. (Amazon you do not treat your customers that purchase as much as my boyfriend does, he will be joining Walmart online shopping network.