Amazon Delivered terrible tasting grocery product and would not exchange or return Wallingford Connecticut

Unpalatable Amazon:  Caveat Emptor - If you buy a poor food product from Amazon, you’re stuck with it. They will not take it back for exchange or refund for any reason.  Because Amazon does, on occasion, sell inferior quality food products there is only one way to protect yourself – never, ever, buy a food product from Amazon. 

First you may be sorry and second, you’ll be more sorry to find that you’ve lost your hard earned money.  The company has no plans to help you.  Take a bad product to the Supermarket?  They refund it or exchange.  Bad meal at a restaurant, sending it back and the establishment will take it off the bill or offer an alternative meal.  But Amazon?

 I bought what was advertised as 100% Kona Coffee which turned out to be 200% slop.  I won’t say it tasted like dishwater because it would be unfair to the water.  I have been to Hawaii about a dozen times.  I don’t know what this coffee is but it not 100% Kona. 

On the one in a thousand chance it was genuine then it was the worst beans, grown in the worst way, on the worst part of the island, with no understanding of how to roast beans to a flavorful state.  Here’s what CIS at Amazon told me: “I'm sorry; for health and safety reasons, we're unable to accept the return of Grocery items”. 

It didn’t matter that the box I wanted to return was unopened.  So there you have it, unequivocal proof.  If you buy a grocery item from Amazon and it’s rancid, it’s still yours no ifs, ands, or buts.  We no longer have the likes of Ralph Nader to serve as a watch dog and as such we consumers need to look out for ourselves. 

Seriously, is it that far of a drive to the local supermarket?  (p.s.  Grocery items aside, I am a big fan of Amazon and I have nothing but respect for Jeff Bezos. This review considers one policy, a small but important criticism dropped in to one of the biggest and well managed companies In the world.  Just avoid the foodstuffs – everything else is top notch).