Report: #1510081

Complaint Review: Hyundai motor finance - Fountain Valley California

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  • Reported By: K — GA United States
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  • Hyundai motor finance P.O. Box 20829 Fountain Valley, California United States

Hyundai motor finance Agents and "managers” lied to me about being required to make payments on my vehicle Fountain Valley California

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My car was totaled in December 2020 and I have been going back and forth with Hyundai motor finance since I reported my vehicle being a total loss. They have taken their time sending my documents and told me I was still required to make payments on a totaled car. My gap insurance sent their pay off to them recently and when I called to check on if Hyundai motor finance received this, I was told my payments should have been on hold since my vehicle was a total loss.

When I asked about getting a refund since I was lied to by multiple agents and “managers” I was abruptly told I wouldn’t receive a refund. Their customer service is disgusting and I plan on suing the company if I don’t get my money back.

This report was posted on Ripoff Report on 07/17/2021 12:20 PM and is a permanent record located here: https://www.ripoffreport.com/report/hyundai-motor-finance/fountain-valley-california-1510081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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