IRS 2019 Unknown , Their not taking responsibility

All information I submitted today by phone came with a remark from the irs. They said stop blaming me, (the services i was transferred to) was no the irs. 

I used turbo tax and to maill in and efile. (3rd party laws), their trying to smart off to me but hardsip interfers with the law. The question that was asked of me was if I had hardship. Yes, I am homelees making less than 20000 a year!

I am 1 month 2 weeks behind schedule. They implemented an ambush because I called them to rush because of their delay. Did not apologize or offer a polygraph. 

3rd part + Hardship. Their acting in an illegal mannor. Without taking responsibility for their calls!

Will polygraph!