Complaint Review: Amazon -
- Amazon United States
- Phone:
- Web: www.amazon.com
- Category: accessories
Amazon Delayed order several days passed promised delivery date
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Ordered a Visa gift card from Amazon for same-day delivery with a credit card. they placed a delay on the order pending verification from the credit card company that lasted 3 days. They did not notify me of them placing a delay on the order until 8 p.m. that day, with the delivery window being between 4 p.m. and 9 p.m.
I had also placed three other orders for $50, $75, and $112 with the same card and they processed those orders without waiting for a verification from the credit card company. I could understand how placing a complete hold on all transactions would make sense; However, placing a hold on one transaction while approving all other transactions makes absolutely zero sense. A week later, I ordered another gift card for my friend's wedding gift to be delivered at their house.
Unfortunately, this order set up for same-day delivery was once again delayed pending credit card verification for 3 days. I order hundreds of dollars of merchandise from Amazon every month. The reason I'm posting here is becausewhen I try to leave a negative review on Amazon's website they did not allow me to leave a negative review of 1 star. they should not be sifting through customer reviews and only allowing the good reviews to pass through.
The management of this company is piss-poor. You don't promise somebody first day delivery and then have them look irresponsible by not delivering on the promised date. Amazon should have contacted me right after I placed the order to notify me of a delay, that way I could go purchase a gift card myself from a store and go to the post office and ship it. Anyway, I will no longer do business with this company. Buyer beware if you're ordering gift cards from Amazon and need them delivered by a certain date.
This report was posted on Ripoff Report on 02/23/2019 01:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amazon/amazon-delayed-order-several-days-passed-promised-delivery-date-1474148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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