Complaint Review: amazon - seattle Washington
- amazon po box 81266 seattle, Washington United States of America
- Phone: 18662161072
- Web: www.amazon.com
- Category: Computer Manufactures
amazon seller performance on july 26/2012 i start selling laptop on amazon i have six account after all my laptop were sold amazon seller performance block my account said i was going to pay in 90 days now it been over 9 seattle, Washington
*Author of original report: problem solve with amazon please remove the complanit
*Author of original report: i sold over 120 laptop on amazon last year i start on july 26/2012 now amazon refuse to pay me laptop i sold on amazon please help me fight this
*Author of original report: sale over 120 laptop after amazon take the fee the balance was 12914 dollars now amazon refuse to pay me please help me fight this
*Consumer Comment: While...
*Author of original report: amazon steal 12914 dollars for me for laptop i sold on amazon
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COMPLAINT
ACTIVITY REPORT Case # 22371748 Better Business Bureau serving Alaska, Oregon
& Western Washington
Consumer Info: Sonson, Gal Business
Info: Amazon.com
Location Involved: (Same
as above)
Consumer's
Original Complaint :
amazon
refuse to pay for 60 laptop i sold back on 7/28/ 12 please i need my money
Consumer's
Desired Resolution:
amazon
steal my 5718 dollars for 60 laptop i sold on amazon
BBB Processing
12/21/2012 web BBB Complaint Received by BBB
12/21/2012 ARC2 BBB Accredited Business-Case Processed by
BBB Operator
12/21/2012 Otto EMAIL Send acknowledgement to Consumer
12/21/2012 Otto EMAIL Inform Accredited Business of Case
12/22/2012 WEB BBB RECEIVED BUSINESS RESPONSE : Thank you
for your inquiry.
Amazon
retains the right to immediately prevent or restrict access to our site. We
removed this user's access to our site and placed a hold on any funds in their
seller account because an investigation of their account indicates they may be
using our site to engage in fraudulent activity. We believe this seller
registered a stolen credit card to their account and fulfilled Amazon orders
with counterfeit or stolen merchandise.
Due
to the proprietary nature of our business, we do not provide details on our
investigation methods.
In
accordance with the terms of this seller's agreement with Amazon Services, we
will not be transferring any funds to the seller. If we determine that a seller
account has been used to engage in fraud or other illegal activity, remittances
and payments may be permanently withheld.
This
restriction is published on our "When will I be paid" page in seller
Help
(http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nod...).
Thank
you,
Payments
Specialist
Amazon.com
12/27/2012 ARC2 EMAIL Forward Accredited Business Response to
Consumer
01/09/2013 OttO BBB No response received from Consumer
01/09/2013 OttO EMAIL Inform Business - Case Closed ASSUMED
SATISFIED
01/09/2013 OttO BBB Case closed - Assumed Satisfied
01/29/2013 ARC2 BBB Re-open a Complaint
01/29/2013 ARC2 BBB RECEIVED CONSUMER REBUTTAL : amazon
still not given my money please help me
to solve this
01/29/2013 ARC2 EMAIL Forward Consumer Rebuttal to Business
02/02/2013 WEB BBB RECEIVED FINAL RESPONSE FROM BUSINESS :
Greetings from Amazon.
The
evidence we have shows that the seller engaged in fraudulent activity while
selling on Amazon.com. Due to the nature of the violation, their account may
not be reopened and funds have been reserved to cover customer disputes,
chargebacks, or other claims.
They
may contact our legal department with further questions directly at:
Amazon.com
Legal
Dept.
P.O.
Box 81226
Seattle,
WA 98108-1226
As
previously mentioned, payments may be permanently withheld.
This
restriction is published on our "When will I be paid" page in seller
Help
(http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=201069630).
Regards,
Payments
Specialist
Amazon.com
02/05/2013 ARC2 EMAIL Forward Final Response to Consumer
02/06/2013 WEB BBB CONSUMER REJECTS BUSINESS' FINAL OFFER :
(The consumer indicated he/she DID NOT accept the response from the business.)
amazon
still not paying me that is a lie amazon seller performance put a hold on my
account when i was selling for 90 days
please read when amazon said i was going to get pay Your Amazon.com
Inquiry
Friday,
November 30, 2012 12:24 AM
From:
"payments-funds@amazon.com"
<payments-funds@amazon.com>
Add
sender to Contacts
To:
"galsonson@yahoo.com"
<galsonson@yahoo.com>
Greetings
from Amazon.com.
Thank
you for contacting us. Due to the status of your account we are reserving your
funds in your Amazon selling account until we are sure all items have shipped
and no A-to-z Guarantee Claims are received against your account. Your account
will be evaluated 90 days after the initial date of block or closure request,
which was 09/01/2012. Your funds will be disbursed to the bank account on file
after your 90 day review, minus any outstanding chargebacks or A-to-z Guarantee
claims.
Per
section 2 of the AMAZON SERVICES BUSINESS SOLUTIONS AGREEMENT:
"If
we reasonably conclude based on information available to us that your actions
and/or performance in connection with the Agreement may result in a significant
number of customer disputes, chargebacks or other claims, then we may, in our
sole discretion, delay initiating any remittances and withhold any payments to
be made or that are otherwise due to you under this Agreement for the shorter
of: (a) a period of ninety (90) days following the initial date of suspension;
or (b) completion of any investigation(s) regarding any Seller actions and/or
performance in connection with the Agreement."
<br>Regards,<br><br>Account
Specialist<br>Amazon.com<br>http://www.amazon.com
-------------------------------------
From:
galsonson@yahoo.com
Sent:
Nov 29, 2012 4:23 PM (PST)
Subject:
please i need the money my account which the 90 days please
02/06/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER : amazon
been been stealing from me amazon also block my account i cannot log in amazon
seller performance also filling false claim to steal money
02/15/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER :
please amazon still not pay me amazon own 12914 dollars for
6 account there are sill all my
money i contact them no response
please help me
02/15/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER :
please i need a lawyer to fight this to get my money from amazon amazon own mw 12914 for 6 account i sold
laptop i don't get pay please help me
02/18/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER :
please this company own me 12914
for six account this company refuse to pay me
please help me
02/18/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER :
please i took my money
from saving account i was not working i never used amazon credit or apply for one
amazon is thief company please
help me
02/18/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER : i
contact amazon no response amazon seller
performance ripping me off and steal from me 12914 dollars please help me
02/22/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER :
please amazon still not paying me please help me please amazon steal 12914 for me for six account i have i sold
all my laptop amazon keep all my money please help me
03/06/2013 BNA BBB Send to Business For Final Response
03/06/2013 Otto EMAIL Inform Business - Final Response
03/07/2013 WEB BBB RECEIVED FINAL RESPONSE FROM BUSINESS :
Greetings from Amazon.
As
we have previously responded on 12/22/2012 and 02/02/2013, we have concluded
our review of the sellers account and have evidence that shows that the seller
engaged in fraudulent activity while selling on Amazon.com. Due to the nature
of the violation, their account may not be reopened and funds have been
reserved to cover customer disputes, chargebacks, or other claims.
They
may contact our legal department with further questions directly at:
Amazon.com
Legal
Dept.
P.O.
Box 81226
Seattle,
WA 98108-1226
As
previously mentioned, payments may be permanently withheld.
This
restriction is published on our "When will I be paid" page in seller
Help
(http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=201069630).
Please
let us know how we can be of further assistance?
Regards,
Payments
Specialist
Amazon.com
03/11/2013 BNA EMAIL Forward Final Response to Consumer
03/12/2013 WEB BBB CONSUMER REJECTS BUSINESS' FINAL OFFER :
(The consumer indicated he/she DID NOT accept the response from the business.)
i
contact them that address no response i
send a certified someone sign for it but he only initial i don't know who sign
it the address i send was amazon legal department PO box
81266 Seattle wa 98 108 by USPS
tracking is 7012 2920
0001 0601 77 83
03/15/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER :
Your Amazon.com Inquiry
Sunday,
September 2, 2012 2:08 PM
From:
"Amazon.com"
<payments-funds@amazon.com>
Add
sender to Contacts
To:
"galsonson@yahoo.com"
<galsonson@yahoo.com>
Greetings
from Amazon.com.
Thank
you for contacting us. The funds currently in your selling account will be
transferred to your bank account after the 90-day period has expired, provided
we do not receive charge backs or A-to-Z Guarantee claims against your
sales.
As
you know, your account will be evaluated 90 days after the initial date of
block or closure request, which was September 1, 2012.
Your
reserved funds will be disbursed on or after November 30, 2012, to your bank
account on file.
Best
regards,
Payments
Specialist
http://www.amazon.com
=============================
03/15/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER :
Your Amazon.com Inquiry
Sunday,
September 2, 2012 2:08 PM
From:
"Amazon.com"
<payments-funds@amazon.com>
Add
sender to Contacts
To:
"galsonson@yahoo.com"
<galsonson@yahoo.com>
Greetings
from Amazon.com.
Thank
you for contacting us. The funds currently in your selling account will be
transferred to your bank account after the 90-day period has expired, provided
we do not receive charge backs or A-to-Z Guarantee claims against your sales.
As
you know, your account will be evaluated 90 days after the initial date of
block or closure request, which was September 1, 2012.
Your
reserved funds will be disbursed on or after November 30, 2012, to your bank
account on file.
Best
regards,
Payments
Specialist
http://www.amazon.com
=============================
03/22/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER : i
contact the amazon to address provide i still receive any response please
amazon is fraud company amazon seller performance steal 12914 for me for laptop i sold on amazon i never
apply for amazon credit or used one this company is fraud why there are in
business amazon rip me off for 12914
dollars this account block on 9/1/12 i
was told i was going to pay on 11/3/12 still not receive my payment pleas help
me
03/22/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER : i
contact amazon legal department at PO box 81266
Seattle WA 98108 by USPS tracking is 7012 2920 0001 0601 7783 please i need a lawyer to solve this i
contact the payment last year is
the response when i was going to get pay
Your Amazon.com Inquiry
Sunday,
September 2, 2012 2:08 PM
From:
"Amazon.com"
<payments-funds@amazon.com>
Add
sender to Contacts
To:
"galsonson@yahoo.com"
<galsonson@yahoo.com>
Greetings
from Amazon.com.
Thank
you for contacting us. The funds currently in your selling account will be
transferred to your bank account after the 90-day period has expired, provided
we do not receive charge backs or A-to-Z Guarantee claims against your sales.
As
you know, your account will be evaluated 90 days after the initial date of
block or closure request, which was September 1, 2012.
Your
reserved funds will be disbursed on or after November 30, 2012, to your bank
account on file.
Best
regards,
Payments
Specialist
http://www.amazon.com
03/22/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER :
please i would like to moved this forward
amazon refuse to pay for laptop i sold on amazon.com since last year Email adress are jeffjunior670@yahoo.com I have 1070
on amazon next email zompa45sandy@yahoo.com I have 1360
on amzon next account halihfewely@yahoo.com I have 3800
dollars on mazon next kalljackson@yahoo.com I have 850 dollars next
galsonson@yahoo.com I have 6718
dollars on mazon all my money been steal
by amazon a total 12914
amazon seller performance
steal all my money please
help I never apply
for amazon credit card or have used one this company rip me off for laptop
I sold I was umployment need to make some to
pay my bill I purchased my laptop
on ebay amazon lie said I have a
amazon credit which is not true please
help me
03/28/2013 CSO BBB Send to Business For Final Response
03/28/2013 Otto EMAIL Inform Business - Final Response
04/01/2013 CSO BBB RECEIVED FINAL RESPONSE FROM BUSINESS :
I've checked with Amazon's legal department, and they indicated that they did
indeed receive the letter that was sent by the buyer via USPS Certified Mail on
March 7, 2013. A response was sent out
to the seller on 3/19 advising them that no funds would be disbursed to them.
Please
let me know if you need any additional information.
Thanks,
Paul
Nelson
04/01/2013 CSO EMAIL Forward Final Response to Consumer
04/01/2013 WEB BBB CONSUMER REJECTS BUSINESS' FINAL OFFER :
(The consumer indicated he/she DID NOT accept the response from the business.)
this
company is fraud steal my money for laptop i sold on amazon.com that is not
fair please help me.
04/02/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER :
amazon never send me a response please
help me i want my money from amazon
04/02/2013 CSO BBB Send to Business For Final Response
04/02/2013 Otto EMAIL Inform Business - Final Response
04/03/2013 BBB MORE INFO RECEIVED FROM THE CONSUMER :
please help me this company took 12914
dollars for laptop i amazon now the
company refuse to pay i think someone
who work in the payment department do this i have a family i have no money to
pay my rent please help me i spend all the money i have try to make some money
to pay my bill now i been rip off 12914 dollars i have all the tracking number
if this go to court for prove
04/04/2013 CSO BBB MORE INFO RECEIVED FROM THE CONSUMER :
Email address are jeffjunior670@yahoo.com I have 1070 on amazon next email
zompa45sandy@yahoo.com I have 1360 on amazon next account halihfewely@yahoo.com
I have 3800 dollars on amazon next kalljackson@yahoo.com I have 850 dollars
next galsonson@yahoo.com I have 6718 dollars on amazon next
jaime405@rocketmail.com I have 506 dollars all my money been hold over 7 months
amazon refuse to pay for the hard work
04/04/2013 CSO BBB MORE INFO RECEIVED FROM THE CONSUMER :
Your Amazon.com Inquiry
Tuesday,
September 4, 2012 10:16 PM
From:
"Amazon.com"
<payments-funds@amazon.com>
Add
sender to Contacts
To:
"galsonson@yahoo.com"
<galsonson@yahoo.com>
Greetings
from Amazon.com.
Thank
you for contacting us. Due to the status of your account we are reserving your
funds in your Amazon selling account until we are sure all items have shipped
and no A-to-z Guarantee Claims are received against your account. Your account
will be evaluated 90 days after the initial date of block or closure request,
which was September 1, 2012. Your funds will be disbursed to the bank account
on file after your 90 day review, minus any outstanding chargebacks or A-to-z
Guarantee claims.
Per
section 2 of the AMAZON SERVICES BUSINESS SOLUTIONS AGREEMENT:
"If
we reasonably conclude based on information available to us that your actions
and/or performance in connection with the Agreement may result in a significant
number of customer disputes, chargebacks or other claims, then we may, in our
sole discretion, delay initiating any remittances and withhold any payments to
be made or that are otherwise due to you under this Agreement for the shorter
of: (a) a period of ninety (90) days following the initial date of suspension;
or (b) completion of any investigation(s) regarding any Seller actions and/or
performance in connection with the Agreement."
Best
regards,
Payments
Specialist
http://www.amazon.com
04/04/2013 CSO BBB MORE INFO RECEIVED FROM THE CONSUMER :
Your funds transfer has been delayed
Tuesday,
December 4, 2012 10:31 PM
From:
"Amazon.com"
<payments-declined@amazon.com>
Add
sender to Contacts
To:
"sell
for less but work good" <galsonson@yahoo.com>
Hello
from Amazon.
Your
funds transfer in the amount of 5,718.69 USD has been delayed because the
credit or debit card information registered to your Amazon.com seller account
is invalid. This information may be invalid because the card has expired or the
billing address may have changed.
Your
credit or debit card helps to authenticate you for payment of your sales
proceeds into your bank account. Your card may also be used to charge you for
any outstanding Amazon fees.
After
you have updated your seller account with a valid card, the funds in your
seller account will be available for transfer to your bank account in
accordance with your transfer schedule. We accept Visa, MasterCard, American
Express, Discover, JCB, or Diner's Club.
To
update the credit or debit card information on your seller account:
1.
Log in to your seller account. You will see a message prompting you to update
your credit card.
2.
Click "Update" to provide your current credit or debit card
information. Be sure to enter all information exactly as it appears on your
card. Click "Continue."
3.
Enter the billing address associated with the card and click "Continue,"
or click "Use this address" to select an existing billing address.
4.
Choose to get paid immediately or on the next scheduled transfer date.
5.
Click "Submit."
Thank
you for selling on Amazon.com.
Regards,
Amazon
Services
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Our Ads. i add a new card i never receive any money
04/04/2013 CSO BBB MORE INFO RECEIVED FROM THE CONSUMER :
Your funds transfer has been delayed
Show
Details
From
Amazon.com
To
jefflaptop
Hello
from Amazon.
Your
funds transfer in the amount of 1,076.28 USD has been delayed because the
credit or debit card information registered to your Amazon.com seller account
is invalid. This information may be invalid because the card has expired or the
billing address may have changed.
Your
credit or debit card helps to authenticate you for payment of your sales
proceeds into your bank account. Your card may also be used to charge you for
any outstanding Amazon fees.
After
you have updated your seller account with a valid card, the funds in your
seller account will be available for transfer to your bank account in
accordance with your transfer schedule. We accept Visa, MasterCard, American
Express, Discover, JCB, or Diner's Club.
To
update the credit or debit card information on your seller account:
1.
Log in to your seller account. You will see a message prompting you to update
your credit card.
2.
Click "Update" to provide your current credit or debit card
information. Be sure to enter all information exactly as it appears on your
card. Click "Continue."
3.
Enter the billing address associated with the card and click "Continue,"
or click "Use this address" to select an existing billing address.
4.
Choose to get paid immediately or on the next scheduled transfer date.
5.
Click "Submit."
Thank
you for selling on Amazon.com.
04/04/2013 CSO BBB MORE INFO RECEIVED FROM THE CONSUMER :
Notice: Your Amazon.com Seller Account
Friday,
September 28, 2012 7:05 AM
From:
"seller-performance@amazon.com"
<seller-performance@amazon.com>
Add
sender to Contacts
To:
"zompa45sandy@yahoo.com"
<zompa45sandy@yahoo.com>
Hello
from Amazon.
We
are writing to let you know that we have removed your selling privileges,
canceled your listings, and placed a temporary hold on any funds in your seller
account.
We
took this action because our records indicate that this account is related to
another selling account that was closed by Amazon. Once selling privileges have
been removed, sellers are not allowed to establish new accounts.
Due
to the proprietary nature of our business, we do not provide detailed
information on how we determine that accounts are related.
We
encourage you to take appropriate steps to resolve any pending orders. Note
that any amounts paid as a result of A-to-z Guarantee claims and chargebacks
may be deducted from your seller account.
After
90 days, any remaining funds will be available per your settlement schedule.
Once the hold has been removed, balance and settlement information will be
available in the "Payments" section of your s
This report was posted on Ripoff Report on 04/11/2013 07:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amazon/seattle-washington-98108/amazon-seller-performance-on-july-262012-i-start-selling-laptop-on-amazon-i-have-six-1042401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#5 Author of original report
problem solve with amazon please remove the complanit
AUTHOR: gal4433 - ()
SUBMITTED: Wednesday, January 29, 2014
please removed all complaint against amazon problem solve thank you all your hel

#4 Author of original report
i sold over 120 laptop on amazon last year i start on july 26/2012 now amazon refuse to pay me laptop i sold on amazon please help me fight this
AUTHOR: gal4433 - ()
SUBMITTED: Thursday, April 11, 2013
on July 26/2012 i start selling laptop on amazon on my first account i have 506 dollars amazon block it so open another one i have 5718 dollars amazon block it amazon know what they were doing each account was block now i am end up with six account for a total 12914 dollars next account i have 3810 dollars next i have 1360 dollars next i have 1070 next i have 850 dollars amazon know what they were doing let me sale all my laptop now amazon refuse to pay and liar i was doing fraud activity i was selling i did not do any fraud i purchase all my laptop on eBay i have prove of purchased i contact amazon said i have prove of purchased if you would like to see no response from amazon now amazon took all my money first amazon to better business bureau said i have one of the credit card after i contact better business bureau now amazon liar said i was doing fraud cause i caught them please this company is screw me i have no money i spend everything try to make some money to pay my bills please help me to fight this

#3 Author of original report
sale over 120 laptop after amazon take the fee the balance was 12914 dollars now amazon refuse to pay me please help me fight this
AUTHOR: gal4433 - ()
SUBMITTED: Thursday, April 11, 2013
i have six account on amazon when i open the first account amazon block it for no reason i open and another one amazon let sale on the first account i have 506 dollars the second account i have 5718 dollars amazon block it so i open next open amazon let sale so i have 1360 dollars amazon block it i open next one i have 1070 dollars next one 3810 dollars next one i have 850 dollars all of the account was block amazon know they were related why let sale for total 12914 dollars now amazon refuse to pay i bought my laptop on eBay i do have prove of purchased i contact amazon said i prove of purchased amazon never ask for prove now amazon refuse to pay for the hard worked

#2 Consumer Comment
While...
AUTHOR: Robert - ()
SUBMITTED: Thursday, April 11, 2013
While your original report is almost impossible to read, there is enough information to pick out some things. Then with your update, it seems to bring a much clearer picture.
First of all you are focusing on them saying that you had an Amazon Credit Card. Which you deny, and by the way I couldn't find in what you posted. But you are totally ignoring the much bigger claim from them which is in what you posted, in that they have a belief that you were selling stolen or counterfeit goods. Why would you not be jumping up and down outright denying that is even close to the truth? Perhaps there is some truth to what they are saying? Could you provide a receipt for anything you sold on Amazon if they requested it? Just how many laptops did you sell?
Next, is that you admit you had SIX accounts. Amazon does not allow you to sell under multiple accounts and if you have one account that is suspended or they find you have multiple they will suspend every account. Since you had 6 they of course are going to suspect fraud.

#1 Author of original report
amazon steal 12914 dollars for me for laptop i sold on amazon
AUTHOR: gal4433 - ()
SUBMITTED: Thursday, April 11, 2013
on July 26/2012 i have six account on amazon email are galsonson@yahoo.com i have 5718 dollars next email jeffjunior670@yahoo.com i have 1070 dollars next halihfawely@yahoo.com i have 3810 dollars next email zompa45sandy@yahoo.com i have 1360 dollars next email jaime405@rocketmail.com i have 506 dollars next email kalljackson@yahoo.com i have 850 dollars i have a total 12914 dollars after all my laptop were sold amazon seller performance block my account said i going to get pay in 90 day i ship all my order i add tracking i still have all my tracking amazon is fraud company now the company liar said i have a amazon credit card i was selling on amazon i never used amazon credit card or apply for one please i got rip off i have all the prove orders number and tracking i will not let them get away with it please fight it with me


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