Complaint Review: Americatel - Miami Florida
- Americatel P O BOX 22-6830 Miami, Florida U.S.A.
- Phone: 877-469-2835
- Web:
- Category: Telephone Companies
Americatel They lie about fraudulent charges being settled, then sent to collection agency consumer fraud ripoff Miami Florida
*UPDATE Employee: We are a major Telecommunications company...
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Over the past couple years, I've receive multiple bills from Americatel for calls made to South and Central America from a phone number that has never been mine. So even if the calls were ever made, there's no way they can be connected to me, other than the fact that my name was used. I have never been to South or Central America. I have never called these places. I have never had a reason to call there, nor do I speak Spanish.
I've been told, every time I call, to disregard the bill, only to receive another. Then, today, I received a letter from a collection agency. Although even more irate than I have ever been with them, I'm looking on the bright side. . .this may be my chance to sue them for marring my credit without merrit.
I wish I could tell you how to avoid this company, but I'd never heard of them before I got their bill. All I can do now is persue this with the fcc, the ftc, the collection agency and whomever else to whom I can plead my case.
Chris
Hopewell Junction, New York
This report was posted on Ripoff Report on 10/08/2002 05:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/americatel/miami-florida-33122/americatel-they-lie-about-fraudulent-charges-being-settled-then-sent-to-collection-agency-32080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We are a major Telecommunications company...
AUTHOR: Miguel - (U.S.A.)
SUBMITTED: Thursday, October 13, 2005
I WILL ANSER EACH ONE OF YOUR COMMENTS (MY APPOLOGIES FOR THE UPPER CASE, BUT IT IS TO DIFERENTIATE MY ANSWERS)
Over the past couple years, I've receive multiple bills from Americatel for calls made to South and Central America from a phone number that has never been mine. So even if the calls were ever made, there's no way they can be connected to me, other than the fact that my name was used. I have never been to South or Central America. I have never called these places. I have never had a reason to call there, nor do I speak Spanish.
THE CALLS PROBABLY BELONG TO THE PERSON WHO HAD THE PHONE LINE BEFORE YOU. THE LOCAL COMPANIES DON'T INFORM THE LONG DISTANCE CARRIERS (LIKE AMERICATEL)ABOUT CHANGING OWNERSHIP OF ACCOUNTS, SO FOR US IT IS THE SAME CUSTOMER (THE NUMBER). YOU NEED TO CONTACT OUR COLLECTIONS DEPARTMENT TO CLEAR THE ISSUE EASILY.
I've been told, every time I call, to disregard the bill, only to receive another. Then, today, I received a letter from a collection agency. Although even more irate than I have ever been with them, I'm looking on the bright side. . .this may be my chance to sue them for marring my credit without merrit.
YOU HAVE THE RIGHT TO SUE, BUT WE HAVE PROCEEDED LEGALLY FOLLOWING THE FCC REGULATIONS AND PROCEDURES, THERE IS NO CASE HERE, BUT AGAIN, IT IS YOUR RIGHT.
I wish I could tell you how to avoid this company, but I'd never heard of them before I got their bill. All I can do now is persue this with the fcc, the ftc, the collection agency and whomever else to whom I can plead my case.
AMERICATEL IS A SAFE, RESPONSIBLE LEADING PROVIDER OF TELECOMMUNICATION SERVICES FOR HISPANICS. WE ARE IN THE TOP 10 MAJOR COMPANIES IN ADVERTISING IN MEDIA EXPENDITURE TARGETED TO HISPANICS IN THE UNITED STATES AND OUR LONG DISTANCE CODE, THE 1010123 IS THE MOST USED EVEN BY ANGLOS..


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