iDrive, Pro Softnet Corp. & iBackup, Raghu Kulkarni, founder & CEO Allen McFarlane Sham, unethical, sniveling, ankle bitting, thieves Calabasas California

This company is unethical, irresponsible, inept, and those are the nice things about iDrive. Once you give them a credit card they have you hog tied and roped in through their user agreement. Take the time to read it and you won't use their service. Suggestion: remove your credit card from your customer page and delete auto-pay which they select by default so you won't know when they take money from your credit card. The many customer complaints have a common thread.

Yes, they lie, they cheat, they steal. They avoid e-mails as they see fit especially cancelation e-mails. I sent a Certified letter by US Post Office and they signed for it, still they failed to cancel my account. In a follow up phone call, always long hold times, I reached the Senior Rep. Bart who fumbled and refused to answer questions about my letter 8 months earlier which demanded they Cancel my account. Why is it still active?  Bart refused to answer stuttering and mumbling about not having gotten the letter. But your company signed for it! They are either extremely inept, or flagrantly unethical. My opinion it's the latter. They are efficient when it comes to taking your money and refusing to give it back when you catch them exfolliating your wallet because you unwittingly "selected" auto-pay which gives them approval to bill you for  "extras". After they have your credit card, there moto " we gotcha now"  Caveat Emptor.

You are best served by buying your own external hard drive. Why trust an unethical bunch of thieves.

Suggestions: If you are a subscriber rush to your customer page and de-select "auto-pay" which which they claim you "selected" by default. Remove your credit card number.  Follow-up your decision with an e-mail as your proof of the date on which you unchecked auto-pay and removed your credit card - remeber they have your information even after you remove it.  So you’ll need proof of the action you took because there remains a BIG possibility they will still bill your credit card even after you remove it and revoked authorization.  Still want to trust this company with your data?

P.S. Don't trust reviews from websites like PC Mag - they are given affiliate kickbacks for driving traffic to iDrive. Read actual consumer reviews here on BBB and elsewhere and you'll see this company is a poor choice.