mediacom 10-30% of the promised internet connections speeds Greenfield, Missouri

On and off for the past couple of years I have had issues. Typically these issues last 2-4 days and are fixed. Until now. Currently I am paying for a 20meg download and 2meg upload connection. I am getting speeds of 2meg - 5meg (10%-30% of what I am paying for, 20meg) download speeds on a regular basis. Ping times are anywhere from 2-5 times higher than normal. This has been going on for the past 8 days.

I have had tech support out to my house and they are unable to figure out the problem. I have had their customer service hang up on me, call me a liar, wait for 25+ minutes to speak to someone, been told that it is my computer as it must have a virus on it, that it is my modem (I am on my fourth or fifth modem I believe). You name it, they have done it to me.

If there is another internet service available in your area, use it. Medicacom, at this time, can not provide you with what they promise. You would be better off going with DSL as to purchasing service from Mediacom.