payza this scam payment processor is trying to cone me out of 350 Internet

I deposited 350 to my AlertPay account 0n 07 May 2012(transaction ref EA-831-8AA09-63DED , note ALPGBX5964X6) and while it was still PENDING I cancelled it the same day.The fund should have been credited back to my bank account immediately or within a reasonable time.  It has over 3 MONTHS !!! since I cancelled the transaction and still showing on my payza accont as CANCELLED but the money is neither in my payza nor in my bank and I am yet to get my money back !!!
I have submitted multiple support tickets :
  #FPM-659-74606 ; #VBD-918-84101 ; #KDG-734-38418.....

without any success.
I also attached the screenshot of the fund leaving my account.I have been spendig time&money on the phone trying to get through to their non existent support for 3 months,taking over 1 HOUR each time,without any success.

I think I have been SCAMMED by this sham company which is now called PAYZA to scam more people by a disguised new name.
I am now absolutely frustrated with chasing them.
I would really appreciate it if you could help me get my 350 back as I really need it.

Kind regards,
(((ROR redacted)))

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