Report: #1474941

Complaint Review: Samsung - Johannesburg Gauteng

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Ripoff Report is Xcentric Ventures

Submitted: Fri, March 08, 2019
Updated: Fri, March 08, 2019
Reported By: Lori — Randburg Gauteng South Africa

Author Confirmed

Why?

Samsung 2929 William Nicol Drive. Bryanston Johannesburg, Gauteng South Africa

Phone: 0115491700
Web: www.samsung.com
Category: manufacturer

Samsung appliances Samsung electronics Microwave oven with manufacture fault Johannesburg Gauteng

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The microwave was fine for the first two years. Then it gave a e32 message and didnt work. The error was the assy weight sensor part de9600837a. I replaced the part and it worked for another almost six years but I had to replace the part nearly every year. Samsung discontinue parts after 5 years so now my microwave cannot be repaired.

There are others who have the same problem with this model CP1395EST. So its a manufacture fault.

Samsung say I have no recourse with them.

This report was posted on Ripoff Report on 03/08/2019 05:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung/johannesburg-gauteng-2021/samsung-appliances-samsung-electronics-microwave-oven-with-manufacture-fault-johannesburg-1474941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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