the unlock pros theunlockpros.com charged my bank account, didn't perform services that they said they would, called me a scammer Internet

There is nothing else to say, just as that day, you are going on about the same thing over and over. We told you a dozen times that we did not receive your payment and to call your bank. Were we suppose to sit there for hours and talk about the exact same thing over and over again. What would that have solved? We are sorry your bank screwed up the transaction, it happens all the time, but you REFUSED to do the only thing that would help the situation, and that was, TO CALL YOUR BANK! If you would of called your bank you could of obtained the transaction information and we could of faxed your bank a letter on our letterhead that we did not capture that transaction and therefore had no intention of settling on it, and the bank would of released the funds back to your account. But we could not get to that solution because you insisted that we received your payment and that we were a scam. OVER AND OVER. Also, you fail to mention that our customer representative spent an hour and a half with you on this situation. I challenge you to find another company that would deal with a single customer for that long talking about the same thing over and over again. My rep was more than patient with you.

I showed you a screen shot of my bank record as you requested, and when I did that you just called me a liar. I called my bank and they said they see they transaction and that they weren't holding the funds from you. Why do you put an unedited copy of our conversation on here for people to see. I don't even think it is legal for you to ask me to show you a screen shot of my bank account by the way. Don't waste your time editing the conversation. The things you said to me were completely uncalled for when you guys are the ones making the mistakes, not me.

We told you a dozen of times that we did not capture a payment from you. We told you over and over to call your bank but you refused to do the obvious. If you would call your bank you would find out that our credit card processor did not authorize or settle any payment from your card. You even told us that you received an error message during checkout. These things happen. For the last time, we did not receive payment and we have no control over your bank.

We blocked communication with you because you refused to do the only thing that could be done...CALL YOUR BANK. And we don't have time to waste man hours with a person who will not listen. So to make sure you did not continue to take up our time from our other customers I authorized my customer service rep to block all communications from you. We cannot help someone who does not want to help himself. It is that simple!