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Report: #1426336

Complaint Review: VIP member store - Internet

  • Submitted:
  • Updated:
  • Reported By: christopher — berneuil sur aisne Picardie France
  • Author Confirmed What's this?
  • Why?
  • VIP member store Internet United States

VIP member store Their advertisement claims buy one get one free at 29.95 dollar, but when they bill they bill for 2 x 29.95 dollars. Also in the small print there is a membership fee recurrring every month, which is nowhere mentioned in their advertising. Internet

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I ordered a pair of night driving glasses for 29.95 dollars with a second pair promised free.  The advertising on their site says that the order can be cancelled within a 24 hour time frame.   I was surprised to receive a bill for 59.9 dollars and immediately cancelled my order with them.   I have since sent 3 e-mails asking for confirmation of the cancellation and also tried unsuccessfully to reach them by telephone.   As there is a recurring fee for membership to this store, I have had to cancel my credit card, which is most inconvienent.

 

This company are not honest in their advertising, I have today launched a claim with my debit card company for reimbursement 

This report was posted on Ripoff Report on 01/31/2018 03:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-member-store/internet/vip-member-store-their-advertisement-claims-buy-one-get-one-free-at-2995-dollar-but-when-1426336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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